tag:blogger.com,1999:blog-32999748.post4318363316078005852..comments2024-03-04T01:47:18.750-05:00Comments on Lemurian Congress: Bell Canada Punches Me in the NoseAdam Thorntonhttp://www.blogger.com/profile/05634565262440008573noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-32999748.post-64074133490988348542009-10-24T09:59:09.820-04:002009-10-24T09:59:09.820-04:00Call Bell and ask to be transfered the their Reten...Call Bell and ask to be transfered the their Retention Dept. They want to keep you as a customer, so they shouldbe willing to give you something - a break on the bill, something for free, etc. Tell them you want to stay a customer but you're frustrated and are thinking of going with Rogers/Volp/Fido etc.<br /><br />That's how we got our iPhones from Rogers :)Morgannoreply@blogger.comtag:blogger.com,1999:blog-32999748.post-19673044892123827482009-10-24T07:12:23.541-04:002009-10-24T07:12:23.541-04:00I hadn't thought of that, Saffron...they DO al...I hadn't thought of that, Saffron...they DO always have an automated request for "the number you are calling about." This is what I mean about Bell's red tape problem...they've consolidated all these disparate services and spread them around the world, and they pretend that it's all integrated...but the departments have no idea what the other departments are doing. ARGH!<br /><br />Patrick, definitely food for thought! My excuse for giving money to Bell, however, is that it's supposed to be so easy. Ahem.Adam Thorntonhttps://www.blogger.com/profile/05634565262440008573noreply@blogger.comtag:blogger.com,1999:blog-32999748.post-68576418585431143882009-10-23T13:40:37.611-04:002009-10-23T13:40:37.611-04:00My fun experience with bell is that I could never ...My fun experience with bell is that I could never ever talk to someone on the phone or on chat because I don't know the phone number that the account is linked to (i have internet and tv with them but the line is a dumby line since i don't have a home phone). to access any kind of help you have to "enter the phone number" you are calling about. no matter what service you are calling for! even if you pretend to be a new customer, they want a phone number! and fake ones dont work! i wanted to cry!natloudhttps://www.blogger.com/profile/17044482347277839167noreply@blogger.comtag:blogger.com,1999:blog-32999748.post-87028433170783401702009-10-23T09:54:12.585-04:002009-10-23T09:54:12.585-04:00There's no excuse for giving money to Bell. Tr...There's no excuse for giving money to Bell. Try Primus VOIP for phone service, and Teksavvy for internet - both have better offerings than Bell for lower cost, and much better service!Patricknoreply@blogger.com