...now begins the second week that our apartment has been without heat. They have promised to fix it every day, and every day there's a new problem getting parts. Now I find out that parts are coming from Germany and won't be here until at least Monday, and we're looking at a windy, colder weekend ahead.
I am frustrated and angry. The smelly girl across the hall -- who's been staying with her family to avoid the cold -- looks like she's going to cry. One of the landlords has just offered a $50 rent rebate and recommended I get an electric blanket. I said that what I really want the minimum 21-degree temperature required by the city's bylaws, not to mention the timely repairs mentioned elsewhere in the bylaws. I said an electric blanket will not keep me warm when I'm not in bed, and won't heat the air in my apartment. I asked that they provide a heater until the problem is fixed, and the landlord said he'd contact the other landlord and they'd contact me this evening or tomorrow.
Which, judging by how things are going, means I probably won't hear from them until Monday afternoon, when they call to tell me the part hasn't arrived and they need to get one built in Mandalay.
These landlords have been responsive and responsible for six years (other than their delay in fixing my door a few months ago). That's why I've signed a rental agreement to move into another of their apartments. I don't want to sour our good relationship or demand more than they can give, but I also find it hard to believe that this is an acceptable situation or that they are doing everything they can do. Is there nobody in this city who can fix this furnace?